National Tsing Hua University
- Start Date: 12 Oct, 2020
- 3 weeks
- Study Content: Videos
Discover the science behind service systems, and in the process learn how the service sector can become more sustainable.
Course Fee: Free
Certificate Cost: See Fees and Eligibility
Course Description
This course is made available through the eLearnAfrica and FutureLearn partnership.
Discover what service science is and how to best provide sustainable services
The service industry is underpinned by the systems that help to provide a service, and the stakeholders in the companies involved.
Understanding this complex ecosystem is the task of service science – a new discipline that aims to understand the service sector more clearly.
On this course, you’ll analyse practical examples of service systems – their stakeholders and their value propositions. You’ll understand how services are co-created, and practise the methods and tools of service science.
Ultimately you’ll learn how the service industry as a whole can become more sustainable.
Service science is a multi-disciplinary area of study. Students from different backgrounds – information management, design, computer science, social science, etc – will find service science rewarding.
Students wanting to understand service from a more holistic and dynamic viewpoint would also benefit.
Moreover, this course is ideal for people working in the service industry looking to enhance the sustainability of service by using innovative methodology and tools.
Certificate cost may vary. You will be redirected to the host page for cost and payment options.
National Tsing Hua University
National Tsing Hua University was established in Beijing in 1911 as Tsing Hua Academy. In 1956, National Tsing Hua University was re-established at its present location in Hsinchu, Taiwan.
Since its relocation, NTHU has developed into a comprehensive research university offering a full range of degree programs in science, technology, engineering, humanities, social sciences, and management. NTHU consistently ranks as one of the premier universities in East Asia, and is widely recognized as a leading incubator for future leaders.
Our outstanding alumni highlight the success of NTHU students, including Nobel Physics laureates Dr. Cheng-Ning Yang and Dr. Tsung-Dao Lee, Nobel Chemistry laureate Dr. Yuan-Tseh Lee, and Wolf Prize winner in mathematics Dr. Shiing-Shen Chern.
NTHU has seven colleges, 17 departments and 18 independent graduate institutes: the College of Science, Engineering, Nuclear Science, Humanities and Social Sciences, Life Science, Electrical Engineering and Computer Science, and the College of Technology Management.
The Commission for General Education supervises the university’s general education curricula. NTHU emphasizes an interdisciplinary approach. In addition to upholding basic standards, undergraduate curricula are designed to maximize flexibility as well as integration. NTHU surpasses curricula norms, transcending collegiate and departmental boundaries.
This institution is available on eLearnAfrica through partnership with FutureLearn.
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