eLearnAfrica
Compassionate Care: Getting it Right
University of Dundee
  • Start Date: 09 Sep, 2019
  • 3 weeks
  • Study Content: Videos


Explore the impact of compassionate care and learn how to implement behaviour change tools and techniques in your organisation.

Course Fee: Free
Certificate Cost: See Fees and Eligibility
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Course Description

This course is made available through the eLearnAfrica and FutureLearn partnership.

Learn how compassion in health and social care can transform lives


The importance of compassion in health and social care cannot be underestimated. On this course, you will study compassionate care in theory and practice. Using recent case studies, you will explore the need for organisations to take a person-centred approach to the care of their patients, and also their staff.


You will consider different positive examples of compassionate care in action, and identify the factors which led to a positive outcome for the patient. You will also learn behaviour change techniques and how to implement them to enhance compassionate care in your organisation.


This course is designed for anyone working in health and social care at all levels, but particularly those who are responsible for direct patient care.


This free online course has been developed by the Scottish Improvement Science Collaborating Centre (SISCC) who are exploring whether it is feasible to use an online course to change behaviour to support a change in practice. More information about the centre can be found here.


This course is provided through eLearnAfrica’s partnership with FutureLearn.

Please note that, should you choose to purchase a Certificate of Achievement or a Statement of Participation, you will be re-directed to the FutureLearn for processing.

The following information is from the Future Learn website:

What is a Certificate of Achievement?

A Certificate of Achievement is a valuable certificate to prove what you’ve learned on your course.

Your Certificate will include your name; an outline of what you’ve learned and how long it took; the logos of the university and other organisations associated with your course. Your printed certificate will also include the lead educator’s signature.

In addition to the digital and printed certificate, you will receive a detailed transcript of what you’ve learned, how long it took and your average test score (if your course contained tests).

You can view our page about Certificates of Achievement to see what they look like.

How do I qualify for a Certificate of Achievement?

To be eligible to buy a Certificate of Achievement, you must:

  • complete 90% of the steps in a course (by using the “Mark as complete” button on each step),
  • attempt every test question in the course,
  • score over 70% on average across all course tests.

How do I buy a Certificate of Achievement?

If you’re taking a course, we’ll email you details of how to buy a Certificate of Achievement, once you’re eligible for one.

How much does a Certificate of Achievement cost?

The cost of the Certificate of Achievement varies depending on the course. They normally cost from £39.00 (GBP) to £59.00 (GBP) + shipping. The price shown includes a digital and printed certificate and transcript, and VAT or local sales tax. The exact price for your course will be shown within the course itself.

What if I don’t qualify to buy a Certificate of Achievement?

If you don’t qualify to buy a Certificate of Achievement because your test score does not meet the 70% pass threshold, you have a couple of options. You will still be able to purchase a Statement of Participation for the course, or you could join a later run of the course. Unfortunately it is not possible to retake tests in FutureLearn courses. 

What is a Statement of Participation?

A Statement of Participation is a collectable printed and digital record that you can buy, to show that you’ve taken part in a FutureLearn course. Statements are available for the vast majority of FutureLearn courses in both digital and printed formats. You can view our page about Statements of Participation to see what they look like.

Your Statement will include your name; a short summary of the course and how long it took; the logo of the university and other organisations associated with your course. In addition, your printed certificate will also include the lead educator’s signature.

Your Statement will confirm that you’ve completed the majority of steps in a course and attempted all test questions, but it will not show your individual level of completion or your test scores.

How do I qualify for a Statement of Participation?

To be eligible to buy a Statement of Participation, you must complete over half of the steps in a course (by using the “Mark as complete” button on each step) and attempt all test questions.

How do I buy a Statement of Participation?

If you’re taking a course, we’ll email you details of how to buy a Statement of Participation, once you’re eligible for one.

To be eligible, you must complete the majority of steps in the course and attempt all test questions. You can check how close you are to being eligible on your course progress page.

How much does a Statement of Participation cost?

The cost of a Statement of Participation varies depending on the course. They cost from at £19.00 (GBP) to £34.00 (GBP) plus shipping. The price shown includes a digital and printed version, and VAT or local sales tax. The exact price for your course will be shown within the course itself.

For more information on Fees and Eligibility, please feel free to consult the Frequently Asked Questions:

If you do not find an answer to your question, you can also contact FutureLearn directly via email, at: feedback@futurelearn.com

The information provided was current as of 22 September 2016. Please visit Certificates and Statements to check for changes.

Certificate cost may vary. You will be redirected to the host page for cost and payment options.

This course is provided through eLearnAfrica’s partnership with FutureLearn. To go directly to a specific Category of Frequently Asked Questions, please feel free to click on any of the links below (you will be redirected to the FutureLearn website):

Categories

If you do not find an answer to your question, you can also contact FutureLearn directly via email, at: feedback@futurelearn.com

University of Dundee

The University of Dundee is internationally recognised for the quality of its teaching and research and has a core mission to transform lives across society.

Dundee has particular strengths in life sciences and medical research. The College of Life Sciences at Dundee is one of the largest and most productive Life Sciences research institutes in Europe and has been recognised in the Biotechnology and Biological Sciences Research Council Excellence with Impact Awards for ‘Greatest Delivery of Impact’.

The School of Medicine is among the top-rated in the UK and hosts research expanding from “the cell to the clinic to the community”.

The University is the central hub for a multi-million pound biotechnology sector in the east of Scotland, which now accounts for 16% of the local economy.

More than 17,000 students are enrolled at Dundee, helping make the city Scotland’s most student-friendly. With high-quality teaching, world-leading research, and a £200 million investment in a compact, friendly campus with an unrivalled position in the heart of the city centre, the University of Dundee has been rated number one in Scotland and in the UK Top 10 for the past five years in the Times Higher Education Student Experience Survey.

The University was awarded the Queen’s Anniversary Prize for Higher Education in 2014 for the work of the Centre for Anatomy and Human Identification, one of the world’s foremost institutions for the study and application of human anatomy, forensic human identification, disaster victim identification and forensic and medical art.

 

This institution is available on eLearnAfrica through partnership with FutureLearn.

You may be able to download course materials after enrolling in this course. If not, all of the necessary course materials provided by the course instructor will be available on the provider's course page.
COLLABORATION POLICY

By enrolling in a course on or through eLearnAfrica, you are joining a special worldwide community of learners. The aspiration of eLearnAfrica is to provide anyone with an internet connection access to courses from the best universities and institutions in the world and to provide our learners the best educational experience internet technology enables. You are a part of the community that will help eLearnAfrica achieve this goal. eLearnAfrica depends upon your motivation to learn the material and to do so with honesty and academic integrity. In order to participate in eLearnAfrica, you must agree to the Honor Code below and any additional terms specific to a class.

ELEARNAFRICA HONOR CODE PLEDGE

By enrolling in a course, program, or degree hosted on the eLearnAfrica App or Site, I agree that I will:

  • Complete all tests and assignments on my own, unless collaboration on an assignment is explicitly permitted.

  • Maintain only one user account and not let anyone else use my username and/or password.

  • Not engage in any activity that would dishonestly improve my results, or improve or hurt the results of others.

  • Not post answers to problems that are being used to assess student performance.

  • Abide by any and all requirements of the eLearnAfrica Participants as may regard the expectations of civil or academic behavior or of community standards.

VIOLATIONS

If you are found in violation of the Terms and Conditions or Honor Code, you may be subject to one or more of the following actions:

  • Receiving a zero or no credit for an assignment;

  • Having any certificate earned in the course withheld or revoked;

  • Being unenrolled from a course, learning program or degree program; or

  • Termination of your use of the App and/or Site.

  • Additional actions may be taken at the sole discretion of eLearnAfrica and eLearnAfrica course providers. 

No refunds will be issued in the case of any corrective action for such violations.

Honor code violations will be determined at the sole discretion of eLearnAfrica, the Partners, or Members. You will be notified if a determination has been made that you have violated this honor code and you will be informed of the corresponding action to be taken as a result of the violation.

CHANGING THE HONOR CODE

Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing the App and/or Site after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.

Effective Date: September 22, 2016