Contract Management: Building Relationships in Business
University of Southampton
  • Start Date: 27 May, 2019
  • 3 weeks
  • Study Content: Videos


Learn to build relationships and manage contracts successfully with this free online course backed by UK government and IACCM.

Course Fee: Free
Certificate Cost: See Fees and Eligibility

Introduction

Introduction Video

Course Description

This course is made available through the eLearnAfrica and FutureLearn partnership.

##


Contracts are fundamental to all business activities and relationships are fundamental to all contracts.


This free online course will help you understand contract management processes; give you the confidence to develop new contracts; and help you build successful relationships to implement contracts effectively.


Manage contracts and relationships successfully


The course has been developed by the University of Southampton, in association with the Crown Commercial Service, UK Cabinet Office, Civil Service Learning and the International Association of Contract & Commercial Management (IACCM).


Over three weeks, you will realise the importance, complexity and challenges of designing and delivering good contracts. You will learn how your objectives and those of your customer/client can be achieved in an effective way, to minimise possible threats or failures.


The course covers three key themes


Relationship fundamentals: we will explore what can go right or wrong in relationships; examine the rules that govern public and private sector procurement; and ask how you can make sure what you buy (or sell) is what you and your customer/client really needs.


Relationship complexities: we will look at the complex supply chains and networks that are a feature of many contracts, learning how to manage interdependencies and the needs of multiple stakeholders.


What does this mean to you? The final part of the course will bring the above ideas together, using an example scenario (the challenge of building your own house) to put theory into practice.


Learn with expert academics and experienced practitioners


Your guides for the course are Douglas Macbeth, Professor of Purchasing and Supply Chain Management at the University of Southampton; and Tim Cummins, President of IACCM who has wide and senior management experience in the field.


Each week, you’ll get the chance to hear guest lectures from, and discuss your own ideas with, practitioners from public and private sector organisations around the world.


You can find out how this course helped the career of Laylo, a Contracts Manager at ZTE Investment Foreigner Enterprise, in her learner story.


(Course image: derivative work based on silhouettes © Nevena Radonja/Shutterstock.)


This free online course is designed for anyone who wants to better understand what is involved in commercial business relationships, and the process of managing contractual agreements.


It is suitable for those working in the public, private and third sectors.


Relationships and contracts are core to all commercial as well as not for profit activities. Managing them well is a core skill for everyone in all aspects of life.


This course is provided through eLearnAfrica’s partnership with FutureLearn.

Please note that, should you choose to purchase a Certificate of Achievement or a Statement of Participation, you will be re-directed to the FutureLearn for processing.

The following information is from the Future Learn website:

What is a Certificate of Achievement?

A Certificate of Achievement is a valuable certificate to prove what you’ve learned on your course.

Your Certificate will include your name; an outline of what you’ve learned and how long it took; the logos of the university and other organisations associated with your course. Your printed certificate will also include the lead educator’s signature.

In addition to the digital and printed certificate, you will receive a detailed transcript of what you’ve learned, how long it took and your average test score (if your course contained tests).

You can view our page about Certificates of Achievement to see what they look like.

How do I qualify for a Certificate of Achievement?

To be eligible to buy a Certificate of Achievement, you must:

  • complete 90% of the steps in a course (by using the “Mark as complete” button on each step),
  • attempt every test question in the course,
  • score over 70% on average across all course tests.

How do I buy a Certificate of Achievement?

If you’re taking a course, we’ll email you details of how to buy a Certificate of Achievement, once you’re eligible for one.

How much does a Certificate of Achievement cost?

The cost of the Certificate of Achievement varies depending on the course. They normally cost from £39.00 (GBP) to £59.00 (GBP) + shipping. The price shown includes a digital and printed certificate and transcript, and VAT or local sales tax. The exact price for your course will be shown within the course itself.

What if I don’t qualify to buy a Certificate of Achievement?

If you don’t qualify to buy a Certificate of Achievement because your test score does not meet the 70% pass threshold, you have a couple of options. You will still be able to purchase a Statement of Participation for the course, or you could join a later run of the course. Unfortunately it is not possible to retake tests in FutureLearn courses. 

What is a Statement of Participation?

A Statement of Participation is a collectable printed and digital record that you can buy, to show that you’ve taken part in a FutureLearn course. Statements are available for the vast majority of FutureLearn courses in both digital and printed formats. You can view our page about Statements of Participation to see what they look like.

Your Statement will include your name; a short summary of the course and how long it took; the logo of the university and other organisations associated with your course. In addition, your printed certificate will also include the lead educator’s signature.

Your Statement will confirm that you’ve completed the majority of steps in a course and attempted all test questions, but it will not show your individual level of completion or your test scores.

How do I qualify for a Statement of Participation?

To be eligible to buy a Statement of Participation, you must complete over half of the steps in a course (by using the “Mark as complete” button on each step) and attempt all test questions.

How do I buy a Statement of Participation?

If you’re taking a course, we’ll email you details of how to buy a Statement of Participation, once you’re eligible for one.

To be eligible, you must complete the majority of steps in the course and attempt all test questions. You can check how close you are to being eligible on your course progress page.

How much does a Statement of Participation cost?

The cost of a Statement of Participation varies depending on the course. They cost from at £19.00 (GBP) to £34.00 (GBP) plus shipping. The price shown includes a digital and printed version, and VAT or local sales tax. The exact price for your course will be shown within the course itself.

For more information on Fees and Eligibility, please feel free to consult the Frequently Asked Questions:

If you do not find an answer to your question, you can also contact FutureLearn directly via email, at: feedback@futurelearn.com

The information provided was current as of 22 September 2016. Please visit Certificates and Statements to check for changes.

Certificate cost may vary. You will be redirected to the host page for cost and payment options.

This course is provided through eLearnAfrica’s partnership with FutureLearn. To go directly to a specific Category of Frequently Asked Questions, please feel free to click on any of the links below (you will be redirected to the FutureLearn website):

Categories

If you do not find an answer to your question, you can also contact FutureLearn directly via email, at: feedback@futurelearn.com

University of Southampton

Southampton is a place for ambitious people keen to stretch their intellectual abilities and help change the world.

From the birthplace of the technologies which drive the Internet to ground-breaking medical breakthroughs in conditions such as cancer, Alzheimer’s and asthma, the University of Southampton has spent the last 60 years changing the world.

Ranked among the top 100 in the world, Southampton is a forward-thinking university that works at the cutting-edge of research, bringing a positive impact to global societies in a wide range of areas such as computer science, oceanography, sustainable energy, engineering and medicine.

The University has thousands of academics and staff working to unlock the potential and support the ambition of more than 22,000 students and an exciting new community of learners from around the world studying its sector-leading MOOCs.

The students themselves are also working to change the world from projects in Africa, which are raising living standards through micro finance, to providing donated ambulances for emergency services in Mongolia, helping to save countless lives.

 

This institution is available on eLearnAfrica through partnership with FutureLearn.

You may be able to download course materials after enrolling in this course. If not, all of the necessary course materials provided by the course instructor will be available on the provider's course page.
COLLABORATION POLICY

By enrolling in a course on or through eLearnAfrica, you are joining a special worldwide community of learners. The aspiration of eLearnAfrica is to provide anyone with an internet connection access to courses from the best universities and institutions in the world and to provide our learners the best educational experience internet technology enables. You are a part of the community that will help eLearnAfrica achieve this goal. eLearnAfrica depends upon your motivation to learn the material and to do so with honesty and academic integrity. In order to participate in eLearnAfrica, you must agree to the Honor Code below and any additional terms specific to a class.

ELEARNAFRICA HONOR CODE PLEDGE

By enrolling in a course, program, or degree hosted on the eLearnAfrica App or Site, I agree that I will:

  • Complete all tests and assignments on my own, unless collaboration on an assignment is explicitly permitted.

  • Maintain only one user account and not let anyone else use my username and/or password.

  • Not engage in any activity that would dishonestly improve my results, or improve or hurt the results of others.

  • Not post answers to problems that are being used to assess student performance.

  • Abide by any and all requirements of the eLearnAfrica Participants as may regard the expectations of civil or academic behavior or of community standards.

VIOLATIONS

If you are found in violation of the Terms and Conditions or Honor Code, you may be subject to one or more of the following actions:

  • Receiving a zero or no credit for an assignment;

  • Having any certificate earned in the course withheld or revoked;

  • Being unenrolled from a course, learning program or degree program; or

  • Termination of your use of the App and/or Site.

  • Additional actions may be taken at the sole discretion of eLearnAfrica and eLearnAfrica course providers. 

No refunds will be issued in the case of any corrective action for such violations.

Honor code violations will be determined at the sole discretion of eLearnAfrica, the Partners, or Members. You will be notified if a determination has been made that you have violated this honor code and you will be informed of the corresponding action to be taken as a result of the violation.

CHANGING THE HONOR CODE

Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing the App and/or Site after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.

Effective Date: September 22, 2016