eLearnAfrica
Leading a Team: Coaching Techniques and Team Performance Management
City & Guilds Group
  • Start Date: 12 Apr, 2021
  • 2 weeks
  • Study Content: Videos


Understand how to lead a team using coaching to drive performance and to measure results.

Course Fee: Free
Certificate Cost: See Fees and Eligibility
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Course Description

This course is made available through the eLearnAfrica and FutureLearn partnership.

Discover the right leadership style for you.


As a team leader, adaptability helps you respond effectively to members of your team and the needs of the business.


This two-week course will arm you with the key practical skills and knowledge that employers consider essential in a team leader.


You’ll examine different leadership techniques and understand how and when to adapt your style to suit different work situations.


Explore coaching models you can implement within your team


You’ll discover how you can develop and support your team using coaching.


Examining different coaching models, you’ll learn how to apply these techniques in your role, helping your team members reach their full potential and making team meetings more productive.


Learn how to effectively monitor team performance


Once you know about the different styles of coaching and leadership, you’ll learn how you can apply these to develop your team’s performance.


You’ll understand how to provide evidence-based feedback to members of your team and how to manage challenging conversations objectively, without conflict.


On the course, you’ll have the chance to engage with a peer group using social learning. This means that you can take part in discussions to share experiences and to provide and receive feedback from your fellow learners to support your progress.


At the end of this course, you’ll have your skills certified by ILM, the UK’s top leadership and management institute.


Once you complete the full Expert Track, you’ll receive an ILM branded digital credential.


This course is designed for anyone wanting to improve their leadership in a managerial position. You may be just stepping into the role or already working in your first supervisory position and want to learn practical and essential skills.


Certificate cost may vary. You will be redirected to the host page for cost and payment options.

City & Guilds Group

This university is part of the partnership between eLearnAfrica and FutureLearn.

This institution is available on eLearnAfrica through partnership with FutureLearn.

You may be able to download course materials after enrolling in this course. If not, all of the necessary course materials provided by the course instructor will be available on the provider's course page.
COLLABORATION POLICY

By enrolling in a course on or through eLearnAfrica, you are joining a special worldwide community of learners. The aspiration of eLearnAfrica is to provide anyone with an internet connection access to courses from the best universities and institutions in the world and to provide our learners the best educational experience internet technology enables. You are a part of the community that will help eLearnAfrica achieve this goal. eLearnAfrica depends upon your motivation to learn the material and to do so with honesty and academic integrity. In order to participate in eLearnAfrica, you must agree to the Honor Code below and any additional terms specific to a class.

ELEARNAFRICA HONOR CODE PLEDGE

By enrolling in a course, program, or degree hosted on the eLearnAfrica App or Site, I agree that I will:

  • Complete all tests and assignments on my own, unless collaboration on an assignment is explicitly permitted.

  • Maintain only one user account and not let anyone else use my username and/or password.

  • Not engage in any activity that would dishonestly improve my results, or improve or hurt the results of others.

  • Not post answers to problems that are being used to assess student performance.

  • Abide by any and all requirements of the eLearnAfrica Participants as may regard the expectations of civil or academic behavior or of community standards.

VIOLATIONS

If you are found in violation of the Terms and Conditions or Honor Code, you may be subject to one or more of the following actions:

  • Receiving a zero or no credit for an assignment;

  • Having any certificate earned in the course withheld or revoked;

  • Being unenrolled from a course, learning program or degree program; or

  • Termination of your use of the App and/or Site.

  • Additional actions may be taken at the sole discretion of eLearnAfrica and eLearnAfrica course providers. 

No refunds will be issued in the case of any corrective action for such violations.

Honor code violations will be determined at the sole discretion of eLearnAfrica, the Partners, or Members. You will be notified if a determination has been made that you have violated this honor code and you will be informed of the corresponding action to be taken as a result of the violation.

CHANGING THE HONOR CODE

Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing the App and/or Site after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.

Effective Date: September 22, 2016