Emotional Intelligence at Work
Coventry University
  • Start Date: 16 Jan, 2023
  • 2 weeks
  • Study Content: Videos


Explore how emotional intelligence helps us to understand ourselves and others, resolve conflict and build better relationships.

Course Fee: Free
Certificate Cost: See Fees and Eligibility

Course Description

This course is made available through the eLearnAfrica and FutureLearn partnership.

Explore the meaning of emotional intelligence


What is emotional intelligence, and why is it important? On this course, you’ll explore how emotional intelligence influences not only our relationships with others but also with ourselves.


As well as exploring the origins of emotional intelligence, you’ll also learn about the key theorists who have attempted to define, develop and discuss this fascinating construct.


Discover why emotional intelligence is so important


Emotional intelligence is a sought-after skill. You’ll learn about how it’s different from ‘traditional’ intelligence, as well as how it can be used to develop relationships and guide self-development.


To give a balanced view of the subject, you’ll also look at some of the criticisms of emotional intelligence research.


Develop your emotional intelligence skills


By exploring the emotional intelligence definition and some of the key concepts surrounding it, you can develop your own emotional intelligence skills.


You’ll be able to identify some of the central components of this vital soft skill, and how they can be applied in certain situations.


Understand how emotional intelligence improves performance in the workplace


By the end of this course, you’ll also understand how emotional intelligence at work can be used. You’ll examine ways in which it’s measured, as well as how it can be applied in various organisational settings.


These emotional intelligence examples can help give you context for how it is used in the workplace.


This course is for anyone with a professional or personal interest in exploring emotional intelligence in workplace settings. It is suitable for those with a background in business, psychology or with relevant work experience and for those who wish to expand their existing emotional intelligence skills. It is part of the MSc Business and Organisational Psychology, which is accredited by the Association for Business Psychology.


Please note that the individuals detailed in the ‘Who will you learn with?’ section below, are current staff members and may be subject to change.*


Certificate cost may vary. You will be redirected to the host page for cost and payment options.

Coventry University

This university is part of the partnership between eLearnAfrica and FutureLearn.

This institution is available on eLearnAfrica through partnership with FutureLearn.

You may be able to download course materials after enrolling in this course. If not, all of the necessary course materials provided by the course instructor will be available on the provider's course page.
COLLABORATION POLICY

By enrolling in a course on or through eLearnAfrica, you are joining a special worldwide community of learners. The aspiration of eLearnAfrica is to provide anyone with an internet connection access to courses from the best universities and institutions in the world and to provide our learners the best educational experience internet technology enables. You are a part of the community that will help eLearnAfrica achieve this goal. eLearnAfrica depends upon your motivation to learn the material and to do so with honesty and academic integrity. In order to participate in eLearnAfrica, you must agree to the Honor Code below and any additional terms specific to a class.

ELEARNAFRICA HONOR CODE PLEDGE

By enrolling in a course, program, or degree hosted on the eLearnAfrica App or Site, I agree that I will:

  • Complete all tests and assignments on my own, unless collaboration on an assignment is explicitly permitted.

  • Maintain only one user account and not let anyone else use my username and/or password.

  • Not engage in any activity that would dishonestly improve my results, or improve or hurt the results of others.

  • Not post answers to problems that are being used to assess student performance.

  • Abide by any and all requirements of the eLearnAfrica Participants as may regard the expectations of civil or academic behavior or of community standards.

VIOLATIONS

If you are found in violation of the Terms and Conditions or Honor Code, you may be subject to one or more of the following actions:

  • Receiving a zero or no credit for an assignment;

  • Having any certificate earned in the course withheld or revoked;

  • Being unenrolled from a course, learning program or degree program; or

  • Termination of your use of the App and/or Site.

  • Additional actions may be taken at the sole discretion of eLearnAfrica and eLearnAfrica course providers. 

No refunds will be issued in the case of any corrective action for such violations.

Honor code violations will be determined at the sole discretion of eLearnAfrica, the Partners, or Members. You will be notified if a determination has been made that you have violated this honor code and you will be informed of the corresponding action to be taken as a result of the violation.

CHANGING THE HONOR CODE

Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing the App and/or Site after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.

Effective Date: September 22, 2016