People-Centred Policy Design
Government Campus
  • Start Date: 25 Sep, 2023
  • 5 weeks
  • Study Content: Videos


Learn how to implement innovative methods that put diverse people and their lived experience at the heart of public policy.

Course Fee: Free
Certificate Cost: See Fees and Eligibility

Course Description

This course is made available through the eLearnAfrica and FutureLearn partnership.

Discover policymaking techniques to bring user voices to policies


To help better understand your users and design policies that deliver greater value, it is essential you are able to listen to and apply user voices to your work.


On this five-week course, developed by the UK Civil Service Policy Profession and Policy Lab, you’ll learn how to use innovative techniques to ensure users are at the centre of your new policies. With this knowledge, you can maximise the impact of your work.


Each method is laid out alongside real-life case studies to help you gain practical skills to apply to your context. By the end, you’ll know how to design policies from the viewpoints of those affected by them.


Gain an understanding of ethnography


An ethnographic film, similar to a documentary, aims to highlight people’s lived experience in their own environment.


On this course, you’ll explore the importance of film ethnography in telling the stories of diverse people and how you can use it to improve your work.


Next, you’ll unpack co-design to ensure your policies follow a collaborative approach. With this knowledge, you’ll be able to minimise risks during policy implementation, develop trust, and build community engagement.


Unpack speculative design and serious games


Speculative design allows you to take into account new perspectives. On the course, you’ll learn how to use speculative design to help better understand your users.


You’ll also discover how game elements can be combined with learning strategies to teach skills and attitudes. This understanding will help you use serious games to improve your policymaking.


Take your next steps in people-centred public policy


With guidance and support from policymakers, you’ll finish the course with the knowledge to help you understand people better, design policies creatively, and deliver greater public value.


This course is designed for policy professionals who are concerned with the design, delivery, and evaluation of policy.


Certificate cost may vary. You will be redirected to the host page for cost and payment options.

Government Campus

This university is part of the partnership between eLearnAfrica and FutureLearn.

This institution is available on eLearnAfrica through partnership with FutureLearn.

You may be able to download course materials after enrolling in this course. If not, all of the necessary course materials provided by the course instructor will be available on the provider's course page.
COLLABORATION POLICY

By enrolling in a course on or through eLearnAfrica, you are joining a special worldwide community of learners. The aspiration of eLearnAfrica is to provide anyone with an internet connection access to courses from the best universities and institutions in the world and to provide our learners the best educational experience internet technology enables. You are a part of the community that will help eLearnAfrica achieve this goal. eLearnAfrica depends upon your motivation to learn the material and to do so with honesty and academic integrity. In order to participate in eLearnAfrica, you must agree to the Honor Code below and any additional terms specific to a class.

ELEARNAFRICA HONOR CODE PLEDGE

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VIOLATIONS

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  • Additional actions may be taken at the sole discretion of eLearnAfrica and eLearnAfrica course providers. 

No refunds will be issued in the case of any corrective action for such violations.

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CHANGING THE HONOR CODE

Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing the App and/or Site after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.

Effective Date: September 22, 2016