Working with People and Communities to Improve General Practice in Primary Care
NHS England
  • Start Date: 08 Jul, 2024
  • 2 weeks
  • Study Content: Videos


Enhance primary care services through engaging and inclusive strategies with this online course from NHS England.

Course Fee: Free
Certificate Cost: See Fees and Eligibility

Course Description

This course is made available through the eLearnAfrica and FutureLearn partnership.

Improve healthcare delivery and patient satisfaction in just two weeks


Incorporating more engaging and inclusive practices into your workspace can improve productivity and foster positive work environments. In the healthcare system, it can go a step further and save lives.


On this two-week course from NHS England, discover how you can help primary care settings by supporting diverse communities. Learn how to implement patient-centric approaches that prioritise inclusivity and empowerment.


Explore different models of inclusive primary care engagement


On the first week of this course, you’ll explore various models of primary care engagement, ranging from patient participation groups to community partnerships.


You’ll gain insights into effective strategies for fostering inclusivity and collaboration in healthcare delivery through case studies and NHS expert guidance.


Help patients feel empowered and included in their healthcare journey


Marginalised groups often experience the greatest healthcare inequalities. This course will demonstrate how you can become an administrator and an advocate for these communities by adopting a primary-care-for-all mindset.


You’ll unpack how to address barriers to access and implement inclusive healthcare practices. Towards the end of this course, you’ll be ready to reflect on your role in the healthcare system and practically apply learned skills to improve patient experiences.


Become an impactful healthcare professional in the NHS system and beyond


By the end of this course, you’ll feel confident in engaging with people and communities to deliver impactful healthcare services. You’ll foster collaborative partnerships, enhance patient involvement, and effectively address health disparities, ensuring equitable healthcare delivery and patient satisfaction.


This introductory course is designed for learners interested in learning more about holistic primary care strategies.


It’ll be particularly useful for those already working in healthcare, such as GP practitioners, and those involved in the NHS system.


Certificate cost may vary. You will be redirected to the host page for cost and payment options.

NHS England

This university is part of the partnership between eLearnAfrica and FutureLearn.

This institution is available on eLearnAfrica through partnership with FutureLearn.

You may be able to download course materials after enrolling in this course. If not, all of the necessary course materials provided by the course instructor will be available on the provider's course page.
COLLABORATION POLICY

By enrolling in a course on or through eLearnAfrica, you are joining a special worldwide community of learners. The aspiration of eLearnAfrica is to provide anyone with an internet connection access to courses from the best universities and institutions in the world and to provide our learners the best educational experience internet technology enables. You are a part of the community that will help eLearnAfrica achieve this goal. eLearnAfrica depends upon your motivation to learn the material and to do so with honesty and academic integrity. In order to participate in eLearnAfrica, you must agree to the Honor Code below and any additional terms specific to a class.

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CHANGING THE HONOR CODE

Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing the App and/or Site after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.

Effective Date: September 22, 2016