Learn how to draw together information, to understand and improve the quality of care you and your team provide.
This course is made available through the eLearnAfrica and FutureLearn partnership.
This online course from the Royal College of Physicians (RCP) will help you draw together the information needed to understand and improve the quality of care you and your team provide.
You’ll examine both the quantitative and qualitative sources available to you, including clinical incident reports, mortality rates, complaints, staff surveys and feedback from colleagues.
You’ll find out how to collate and interpret this information and use it as part of a quality improvement programme in your setting, in line with the Institute for Healthcare Improvement (IHI) model for improvement.
This online course is aimed at physicians at all levels in their career, as well as other healthcare professionals who are interested in monitoring and improving care quality.
You may find it useful to upgrade this course to support your continuing professional development (CPD). By upgrading, you’ll be able to take this course at your own pace and revisit the material at any time in future. Once you complete the course, you’ll receive a Certificate of Achievement as evidence of your CPD. This includes details of what you learnt, the number of learning hours required and the CPD credits achieved.
Certificate cost may vary. You will be redirected to the host page for cost and payment options.
This university is part of the partnership between eLearnAfrica and FutureLearn.
This institution is available on eLearnAfrica through partnership with FutureLearn.
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Complete all tests and assignments on my own, unless collaboration on an assignment is explicitly permitted.
Maintain only one user account and not let anyone else use my username and/or password.
Not engage in any activity that would dishonestly improve my results, or improve or hurt the results of others.
Not post answers to problems that are being used to assess student performance.
Abide by any and all requirements of the eLearnAfrica Participants as may regard the expectations of civil or academic behavior or of community standards.
If you are found in violation of the Terms and Conditions or Honor Code, you may be subject to one or more of the following actions:
Receiving a zero or no credit for an assignment;
Having any certificate earned in the course withheld or revoked;
Being unenrolled from a course, learning program or degree program; or
Termination of your use of the App and/or Site.
Additional actions may be taken at the sole discretion of eLearnAfrica and eLearnAfrica course providers.
No refunds will be issued in the case of any corrective action for such violations.
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Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing the App and/or Site after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.
Effective Date: September 22, 2016