Operations Management: Resource and Workflow Layout
Sentinel|9
  • Start Date: 18 Apr, 2022
  • 4 weeks
  • Study Content: Videos


Develop your operational management skills as you discover the best practices for resource and workflow management.

Course Fee: Free
Certificate Cost: See Fees and Eligibility

Course Description

This course is made available through the eLearnAfrica and FutureLearn partnership.

Learn the critical operational strategies to optimise your business


Effective operations management helps a company design, manage, and optimise its processes successfully.


On this four-week course, you’ll gain in-depth knowledge of processes that are critical for the operation of any business.


You’ll delve into operational management fundamentals, with a focus on resources and workflow management, to help you acquire skills to improve current operational practices.


Gain knowledge on capacity management to develop solutions


To ensure your organisation is able to maximise its potential under all conditions, you’ll unpack the operations of process design and capacity management.


This understanding will help you face common operational problems with the skills to develop solutions.


Explore the importance of resource planning


Delving into resource planning and how you can ensure the effective allocation of personnel, you’ll learn how to optimise your organisation’s people and time.


You’ll also learn how to meet demand by designing a short-term operational plan.


Develop skills in workflow management


You’ll analyse and evaluate the principles of workflow and understand how this applies to your own context. This knowledge will help you gain greater insights into what is happening in your processes and the people involved at each stage.


You’ll then explore the health, safety, and environment (HS&E) and how this intertwines with project management.


Guided by the specialists at Sentinel|9, you’ll finish the course with a solid understanding of how to improve your current operational practices with innovative and sustainable solutions.


This course is designed for anyone interested in learning operational management skills.


You could be a business professional, a new and aspiring line manager, or a company wanting to provide employees with new skills.


Certificate cost may vary. You will be redirected to the host page for cost and payment options.

Sentinel|9

This university is part of the partnership between eLearnAfrica and FutureLearn.

This institution is available on eLearnAfrica through partnership with FutureLearn.

You may be able to download course materials after enrolling in this course. If not, all of the necessary course materials provided by the course instructor will be available on the provider's course page.
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Effective Date: September 22, 2016