eLearnAfrica
Business Etiquette
Swiss Education Group
  • Start Date: 08 Mar, 2021
  • 4 weeks
  • Study Content: Videos


Improve your intercultural communication skills, and learn how to conduct yourself with poise and elegance in the business world.

Course Fee: Free
Certificate Cost: See Fees and Eligibility
Enrol Now

Introduction

Introduction Video

Course Description

This course is made available through the eLearnAfrica and FutureLearn partnership.

Socialise with confidence and improve your business relationships


On this course, you’ll explore how to move through the business world with aplomb, learning the essentials of good business etiquette in the modern era.


Alongside leading hospitality experts at the Swiss Education Group, you’ll consider the key aspects of good professional etiquette, and learn how to practically improve your own communication skills – aiding your business relationships and boosting sales in the process.


Discover why good etiquette matters


You’ll develop your understanding of social and business etiquette, learning its value to both an organisation and an individual’s personal brand.


You’ll explore every aspect of everyday manners, business protocols, professional conduct, and good workplace communication between colleagues.



Business has never been more international, and intercultural communication more important. Understanding how to navigate diverse workplaces with sensitivity is vital for any professional.


You’ll examine what good international etiquette looks like, enhancing your professional network through improved cultural awareness and sensitivity.


Improve your self-presentation


You’ll also reflect on your personal appearance, and see how you can improve your poise and deportment in different professional and social settings, including dinner party conversation.


By the time you’ve completed the course, you’ll be ready to conquer international business with total faith in your communication and social skills.


This course is aimed at anyone who would like to develop their business and communication skills.


This includes:



  • Entry-level to middle management

  • Sales representatives

  • Business owners, export/import companies

  • Hospitality businesses


Certificate cost may vary. You will be redirected to the host page for cost and payment options.

Swiss Education Group

This university is part of the partnership between eLearnAfrica and FutureLearn.

This institution is available on eLearnAfrica through partnership with FutureLearn.

You may be able to download course materials after enrolling in this course. If not, all of the necessary course materials provided by the course instructor will be available on the provider's course page.
COLLABORATION POLICY

By enrolling in a course on or through eLearnAfrica, you are joining a special worldwide community of learners. The aspiration of eLearnAfrica is to provide anyone with an internet connection access to courses from the best universities and institutions in the world and to provide our learners the best educational experience internet technology enables. You are a part of the community that will help eLearnAfrica achieve this goal. eLearnAfrica depends upon your motivation to learn the material and to do so with honesty and academic integrity. In order to participate in eLearnAfrica, you must agree to the Honor Code below and any additional terms specific to a class.

ELEARNAFRICA HONOR CODE PLEDGE

By enrolling in a course, program, or degree hosted on the eLearnAfrica App or Site, I agree that I will:

  • Complete all tests and assignments on my own, unless collaboration on an assignment is explicitly permitted.

  • Maintain only one user account and not let anyone else use my username and/or password.

  • Not engage in any activity that would dishonestly improve my results, or improve or hurt the results of others.

  • Not post answers to problems that are being used to assess student performance.

  • Abide by any and all requirements of the eLearnAfrica Participants as may regard the expectations of civil or academic behavior or of community standards.

VIOLATIONS

If you are found in violation of the Terms and Conditions or Honor Code, you may be subject to one or more of the following actions:

  • Receiving a zero or no credit for an assignment;

  • Having any certificate earned in the course withheld or revoked;

  • Being unenrolled from a course, learning program or degree program; or

  • Termination of your use of the App and/or Site.

  • Additional actions may be taken at the sole discretion of eLearnAfrica and eLearnAfrica course providers. 

No refunds will be issued in the case of any corrective action for such violations.

Honor code violations will be determined at the sole discretion of eLearnAfrica, the Partners, or Members. You will be notified if a determination has been made that you have violated this honor code and you will be informed of the corresponding action to be taken as a result of the violation.

CHANGING THE HONOR CODE

Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing the App and/or Site after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.

Effective Date: September 22, 2016