Course Description
This course is made available through the eLearnAfrica and FutureLearn partnership.
Develop skills for user management with this Salesforce online training
The total cost of Salesforce depends almost entirely on its users and their behaviours. This makes understanding user management extremely important for organisations.
On this four-week course, you’ll gain the skills to successfully manage your users in Salesforce. From security and logins to passwords and emails, you’ll cover everything you need to manage and maintain users over their lifetime.
You don’t need any prior experience as you’ll follow step-by-step instructions, practical exercises, instructional videos, guides, and real-world examples to gain the knowledge you can immediately start using in your workplace.
Understand the role of a Salesforce admin
Whether you’re an aspiring Salesforce admin or want to understand your company’s Salesforce organisation better, this course will give you the skills to manage your users with confidence.
You’ll explore a range of topics including basic user setup and management, user roles, security settings, data access, licences and pricing, and user collaboration.
Discover the benefits of taking a Salesforce course
As job openings for Salesforce-certified professionals continue to grow, this course will help you develop the sought-after skills to thrive in this expanding job market.
On the course, you’ll go through tangible steps that you can implement in your business to better improve, or set up from scratch, your users in Salesforce.
Learn from the experts at NextWork
Throughout the course, you’ll be guided by the experts at NextWork who specialise in teaching and training Enterprise Cloud platforms.
By the end, you’ll have the knowledge and skills to manage users, identify and solve common user issues, and empower users to make the most of Salesforce.
This course is designed for anyone looking to learn Salesforce, get certified in Salesforce, or simply use the software better.
To take part in this course, you’ll need a computer and access to the internet. Learners are required to register with Trailhead to take part in this course (this is free) and require access to Salesforce.
Certificate cost may vary. You will be redirected to the host page for cost and payment options.
NextWork
This university is part of the partnership between eLearnAfrica and FutureLearn.
This institution is available on eLearnAfrica through partnership with FutureLearn.
COLLABORATION POLICY
By enrolling in a course on or through eLearnAfrica, you are joining a special worldwide community of learners. The aspiration of eLearnAfrica is to provide anyone with an internet connection access to courses from the best universities and institutions in the world and to provide our learners the best educational experience internet technology enables. You are a part of the community that will help eLearnAfrica achieve this goal. eLearnAfrica depends upon your motivation to learn the material and to do so with honesty and academic integrity. In order to participate in eLearnAfrica, you must agree to the Honor Code below and any additional terms specific to a class.
ELEARNAFRICA HONOR CODE PLEDGE
By enrolling in a course, program, or degree hosted on the eLearnAfrica App or Site, I agree that I will:
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Complete all tests and assignments on my own, unless collaboration on an assignment is explicitly permitted.
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Maintain only one user account and not let anyone else use my username and/or password.
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Not engage in any activity that would dishonestly improve my results, or improve or hurt the results of others.
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Not post answers to problems that are being used to assess student performance.
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Abide by any and all requirements of the eLearnAfrica Participants as may regard the expectations of civil or academic behavior or of community standards.
VIOLATIONS
If you are found in violation of the Terms and Conditions or Honor Code, you may be subject to one or more of the following actions:
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Receiving a zero or no credit for an assignment;
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Having any certificate earned in the course withheld or revoked;
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Being unenrolled from a course, learning program or degree program; or
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Termination of your use of the App and/or Site.
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Additional actions may be taken at the sole discretion of eLearnAfrica and eLearnAfrica course providers.
No refunds will be issued in the case of any corrective action for such violations.
Honor code violations will be determined at the sole discretion of eLearnAfrica, the Partners, or Members. You will be notified if a determination has been made that you have violated this honor code and you will be informed of the corresponding action to be taken as a result of the violation.
CHANGING THE HONOR CODE
Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing the App and/or Site after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.
Effective Date: September 22, 2016