Succeed in a culturally diverse context as you explore different cultural behaviours and develop your cultural intelligence.
This course is made available through the eLearnAfrica and FutureLearn partnership.
Cultural intelligence (CQ) increases the chances of successful negotiations and can help prevent misinterpreting the behaviour of others who are culturally different.
On this four-week course, you’ll learn how to thrive in a culturally diverse context, whether this diversity comes from nationality, ethnicity, organisation, or generation.
You’ll learn to move past your own ‘cultural lens’ to develop your cultural intelligence and adapt to different culturally diverse situations, such as working with overseas clients.
To help increase your cultural intelligence, you’ll delve into the TRAFIC model, based largely on the theory of Edward Hall and Geert Hofstede.
With this tool, you’ll explore the cultural behavioural trends of the majority of people in world cultures and how to progress from low CQ to high CQ.
You’ll investigate different attitudes towards time and how managed or flexible time can highlight differences between people.
As you explore how trust can be established in different ways, you’ll delve into rules vs relationships as well as authority and hierarchy to help you predict behaviour in a work environment.
You’ll learn the difference between individualism and collectivism and unpack how people may behave differently according to their individualist or collectivist values.
Finally, you’ll explore indirect vs direct communication style. With this knowledge, you’ll understand the workplace implications that can come from different communication styles.
By the end, you’ll be able to identify unconscious biases and workplace values and how you might positively influence behaviour in culturally diverse contexts.
This course is designed for anyone interested in developing their cultural intelligence.
It will be particularly of interest if your organisation requires cultural intelligence awareness training or you work with overseas clients.
Certificate cost may vary. You will be redirected to the host page for cost and payment options.
The University of Adelaide is one of Australia’s leading research-intensive universities and is consistently ranked among the top 1% of universities in the world. Established in 1874, it is Australia’s third oldest university and has a strong reputation for excellence in research and teaching. The University is known for its dedication to the discovery of new knowledge and preparing the educated leaders of tomorrow. It has over 100 Rhodes Scholars, including Australia’s first Indigenous winner, and five Nobel Laureates among its alumni community. Currently there are more than 25,000 students from over 90 countries.
This institution is available on eLearnAfrica through partnership with FutureLearn.
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Effective Date: September 22, 2016