eLearnAfrica
Understanding User Needs: UX Interview and Research Methods
University of Michigan
  • Start Date: 28 Jun, 2021
  • 5 weeks
  • Study Content: Videos


Discover qualitative UX research methods, UX interview best practice, and affinity programming for user-centred UX design.

Course Fee: Free
Certificate Cost: See Fees and Eligibility
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Course Description

This course is made available through the eLearnAfrica and FutureLearn partnership.

Explore how to better meet user needs through data-driven user-centred design


To design an effective product or system, it is vital to understand the specific needs and abilities of the people using it.


On this UX research course, you’ll develop your ability to interact with your users by understanding what they need, what they don’t need, as well as their likes, and dislikes.


Discover a user-centred design approach


Led by experts in UX design at the University of Michigan, you’ll discover practical techniques for better understanding your user, including user needs assessments and qualitative research methodology.


As you consider how human behaviour relates to UX design, you’ll identify the value of qualitative UX research for understanding user needs.


Learn how to conduct effective UX interviews


Alongside a global group of learners, you’ll discover various data gathering techniques for learning more about your user, including UX interview questions, protocol, and technique.


You’ll learn best practice approaches for conducting effective UX interviews and in-situ user observations, as well as how to use affinity diagramming to analyse your findings.


Implement data-driven UX design


As you learn how to extract data from research, interviews, and observations of your users, you’ll develop your ability to translate these learnings into your UX design practice.


By the end of this course, you’ll understand not only how to extract data from your users, but also how to use this data to meet user needs through data-driven UX.


This course is designed for anyone looking to gain experience in UX principles, techniques, and processes, but specifically in the area of UX research and interviews.


Certificate cost may vary. You will be redirected to the host page for cost and payment options.

University of Michigan

This university is part of the partnership between eLearnAfrica and FutureLearn.

This institution is available on eLearnAfrica through partnership with FutureLearn.

You may be able to download course materials after enrolling in this course. If not, all of the necessary course materials provided by the course instructor will be available on the provider's course page.
COLLABORATION POLICY

By enrolling in a course on or through eLearnAfrica, you are joining a special worldwide community of learners. The aspiration of eLearnAfrica is to provide anyone with an internet connection access to courses from the best universities and institutions in the world and to provide our learners the best educational experience internet technology enables. You are a part of the community that will help eLearnAfrica achieve this goal. eLearnAfrica depends upon your motivation to learn the material and to do so with honesty and academic integrity. In order to participate in eLearnAfrica, you must agree to the Honor Code below and any additional terms specific to a class.

ELEARNAFRICA HONOR CODE PLEDGE

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VIOLATIONS

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  • Additional actions may be taken at the sole discretion of eLearnAfrica and eLearnAfrica course providers. 

No refunds will be issued in the case of any corrective action for such violations.

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CHANGING THE HONOR CODE

Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing the App and/or Site after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.

Effective Date: September 22, 2016